About Us

Portrait of Ironside Claims' founder, Anssi Viljanen

Public Insurance Adjusters in Los Angeles

We fight for you – not your insurer’s bottom line. Insurance companies may not always act in your best interest. Their priority is often protecting their bottom line, which can sometimes lead to denied or underpaid claims—even when those claims appear valid. At Ironside Claims, we flip the script.

Founded by Anssi “Ironside” Viljanen, a former insider who managed 1,000+ claims for 26 insurers, Ironside Claims exists to help homeowners and business owners fight back — and win. With a 97% success rate and 46+ years of combined experience, our team knows how to turn insurance company tactics against them to get the payout you deserve.

Find A Public Adjuster

Why Us?

Harvard-Trained Negotiators: We use proven negotiation strategies to secure better settlements. Our team combines Harvard training with real-world hostage negotiation methods to navigate high-stakes insurance disputes and come out ahead.
Insider Advantage: We’ve been on both sides of the table. Our team spent years working for insurance companies, processing thousands of claims. We know the playbook – and we use it against them to help you maximize your claim.
End-to-End Support: From your first call to your final settlement, we handle everything. You focus on your home, your business, and your family. We’ll handle the paperwork, inspections, negotiations, and keep you informed every step of the way.

Group of five public adjusters smiling and talking in an office environment

Who We Are

Ironside Claims is a locally owned and operated team of licensed public adjusters based in Pasadena, California, proudly serving the greater Los Angeles area. Our mission is simple: to help everyday people navigate complex insurance claims with confidence and clarity.

Our adjusters began their careers working inside the insurance industry. That insider knowledge is now your greatest asset. We know how insurance companies think, how they stall, and how they deny – and we know how to fight back.

Schedule A No-Cost Consultation

Maximize Outcomes for Clients & Employees

We don’t just create fair settlements for clients: we aim to improve lives. By putting clients and employees first, we create better experiences, stronger support, and real results at every stage of the claims process.

Create a Net Positive Impact

Our goal is to give more than we take. From helping families recover to guiding business owners through tough times, we strive to leave every situation better than we found it.

Radical Transparency

You’ll never pay a dime until your claim is settled. Once you accept your insurer’s settlement, we charge a small, pre-agreed percentage of the added value we bring. No surprises. No hidden fees. Just clear, honest communication from day one.

Continuous Improvements

We’re not satisfied with the status quo. We aim to continuously improve our systems, training, and service to stay ahead of the curve – and ahead of the competition.

A Message from Our Founder

“Insurance companies use sophisticated tactics to reduce payouts. I know — I helped build some of those systems. Today, I use that same knowledge to help policyholders fight back. At Ironside Claims, we don’t just settle claims. We win them.”

— Anssi “Ironside” Viljanen, Founder

Let’s Talk

If you’re dealing with a denied or delayed claim or are simply feeling overwhelmed, we can help. Schedule a free consultation today. Let Ironside Claims fight for the settlement you deserve.

Book A Free Consultation